COVID STATUS UPDATE: BUSINESS AS USUAL
By visiting 5-0 Ignite’s website and engaging in business with us, you (the customer) will be deemed to have read, understood and agreed to the;
5-0 Ignite may refuse or cancel your order and terminate any further communication with you if we believe that our intellectual property and/or reputation may be at risk. Any monies paid, under such circumstances, will be refunded.
All wiring harnesses are made to order. Please allow 5 working days for order processing and manufacturing prior to dispatch. In the event of unforeseen delays, 5-0 Ignite will notify you by e-mail of the recent status and estimated dispatch date. 5-0 Ignite also provides any service disruption updates of our products on our website main page or on our facebook page.
For secure transactions, payment must be made through PayPal or eWay in which you will be subjected to their terms and conditions. 5-0 Ignite cannot be held resposible for any problems arising to faults or errors you may encounter when you are submitting payment using third party platform. 5-0 Ignite will only proceed with order processing once payment has cleared on our system.
International orders - are not applicable for GST, therefore, GST is waived at check out.
All orders are to be made in Australian Dollars.
Prices listed on 5-0 Ignite website/social media are subject to change at any time.
5-0 Ignite performs a 2-step cross-checking process of our components against our blueprints, drawings and specifications. Our harnesses are bench tested and tagged to ensure operation and product traceability.
Items manufactured by 5-0 Ignite comes with 12-month worksmanship warranty only. Due to the nature of the products, its performance-oriented use, non-standard equipment application and other factors outside our control in which how the products are setup and tuned; 5-0 Ignite hereby expressly disclaims all warranties either expressed or implied once item(s) has been installed including any implied warranty of merchantability or fitness for a particular purpose. Upon receival and inspection of the products you've received; returns for replacement or refund (excluding shipping cost) shall only be made if the supplied goods are found to be defective (outside its advertsed state and appearance) or sent in error. Please refer to our Freight and Return Policy section for further details.
Any modification/alteration to any of the items you received from us will void any warranty or return policy immediately.
Other manufacturer's components and products sold by 5-0 Ignite may offer limited warranties, in which, 5-0 Ignite may assist in forwarding your claim but shall not be responsible for their requirements, procedures, outcomes and settlement.
5-0 Ignite reserves all rights to all promotions and discounted sales, as advertised on our website or in social media, where 5-0 Ignite or its related entity is the promoter. Promotions and discounted sales are valid within the specific dates stated within the advertisement and may be advertised with or without your prior knowledge. 5-0 Ignite has the right to change, withdraw and terminate such promotions and discounted sales at any time.
Products sold by 5-0 Ignite may not meet the public road vehicle legal requirements of your country/state/territory, therefore, all products are designed/sold for racing and off-street use only.
Under no circumstances shall 5-0 Ignite, nor any of its officers, directors and employees, be liable for any incidental or consequential damage to property or equipment, loss of property or equipment, loss of profit or revenue and injury or death by either direct or indirect relation to any vehicles, components and person(s) as a result of sale, use or installation of any products/information supplied by 5-0 Ignite. 5-0 Ignite shall not be held responsible for any labour costs to fit or remove of any the products supplied with or without relation to warranty.
5-0 Ignite will only respond to queries with its direct customers that have purchased the products in regard to all matters unless otherwise agreed, such as involving 3rd party queries in such situations where technical assistance is required. All ECU-related settings must be addressed to your tuner or ECU manufacturer representative/ technical support.
Any instructions, tutorials, comparisons and calculations in our website/social media page are as-is and may not be 100% accurate. Therefore, these information shall only to be used as a mere guide where 5-0 Ignite cannot be held liable for its accuracy under any circumstances.
You hereby indemnify 5-0 Ignite and its related entities to the fullest extent against all liabilities, demands, damages, cause of action, cost and expenses in any related way when you breach any of the set terms and conditions outlined above.
5-0 Ignite is committed to ensure the personal information of its customers and other persons who may engage the use of our website are protected. By visiting 5-0 Ignite’s website and engaging in business with us, you (the customer) will be deemed to have read, understood and agreed the;
With recent scams going around, 5-0 Ignite will never request any payment or unrelated information from you through personal e-mail or phone call. If you suspect an interaction is a scam or have any doubts whether or not the representative is legitimate; terminate any communication immediately, record any details of the event and report the incident to us.
The information we collect will be used for the sole purpose of attending to your queries, supplying you with further information of our product and the delivery of the purchased products to you. The information we collect may include;
5-0 Ignite does not store or retain any debit/credit card information on our database. All our payments (including debit/credit card) are processed through PayPal or eWay, where users are subjected to their terms and conditions when using their platform.
5-0 Ignite regards any information held of its customers as strictly confidential. 5-0 Ignite does not sell, rent or trade any personal information for any purpose. 5-0 Ignite does not disclose any personal information unless it is;
5-0 Ignite builds and hosts its web store via NETO’s e-commerce platform that provides the firewall, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all electronic information. Under no event shall 5-0 Ignite be liable for any threats and hacks that may result in personal information being stolen and used from our website/database.